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. Welcome IN THIS ISSUE Gareth Dunn Gareth is the Service Innovation Director at British Gypsum. Stuart Smith Stuart is Group Sales Director at Nuaire. Stuart Devoil Stuart is Group Head of Marketing at James Latham. Angus McAlpine Angus is Head of Partnerships at Payapps. Liviu Tudor Liviu is President of the European Property Federation and Founder of Genesis Property. Flavie Lowres Flavie is the FIS Sustainability Champion. Liz Barclay Liz is the Small Business Commissioner. EDITORIAL CONTRIBUTORS www.thefis.org 5 elco e 03 Voice of the industry Iain McIlwee, FIS Chief Executive, Modern Methods of Procurement and Modern Methods of Construction are inevitable. 06 News round-up We highlight what’s been happening in the finished and interiors sector. 08 Feature FIS conference Wednesday webinars 10 Skills – COVERSTORY BritishGypsumaddresses industry-wide skills shortage. 12 Technical Ventilation – delivering a healthier future. 16 Technical Managing your design liability. 18 Surfaces Specifying sustainable surface products. 20 Changing trends in office space We can’t start from scratch any more, things have to be re-purposed. 22 Finance Unravelling and managing construction retentions. 24 Wellbeing How office properties can adapt to the challenges of COVID-19. 26 Sustainability Measuring and benchmarking buildings’ environmental performances. 27 Feature How Liz Barclay, the Small Business Commissioner, helps smaller businesses feel empowered and respected. 30 Community news