Heat Pumps Today

07 N E W S www.acrjournal.uk/heat-pumps Carrier invests in UK and rolls out outstanding new Customer Support Programme More than 100 representatives of UK customers attended a major customer event, held at The Oval, London. Presentations included briefings on Carrier's refrigerants strategy, decarbonisation towards net zero, expansion of UK heat networks, plus developments in indoor air quality and healthy buildings technology. Guest speaker, David Frise, Chief Executive of the leading contractor body, The Building Engineering Services Association (BESA), told delegates: "Our industry is almost uniquely placed in having solutions for some of the most pressing problems facing the world today – climate change, the need to decarbonise, indoor air quality and the whole topic of well- being. These vital issues are both exciting and challenging, and we should grasp the opportunities they present with creativity and confidence." The event was the ocial launch of the new Carrier Advantage customer support and incentive scheme, with certificates presented to the first UK companies to enroll in the programme’s three tiers – Silver, Gold, and Platinum. While the standard warranty for non-accredited installers is one-year, accredited installers under the programme will benefit from enhanced two (Silver), three (Gold) and five-year (Platinum) warranties, according to their accreditation level. Capping the event, sporting legend and former England cricket captain Alec Stewart gave delegates an insight into his time at the pinnacle of international sport, signing miniature replica cricket bats for customers as a memento of the day at The Oval, where Alec holds the position of Director of Cricket. www.carrier.com/commercial/en/uk/carrier-advantage/ why-partner-with-carrier Finn Geotherm celebrates 15th anniversary and £22million secured for customers through RHI scheme. Norfolk-based renewable heating expert Finn Geotherm, is celebrating two major landmarks – its 15th year in business and securing a total of £22million in Renewable Heat Incentive (RHI) payments for customers who have switched to a heat pump for their heating. Established in 2006, the company was started by technical director David Alston, who first ran Finn Geotherm from a container unit on his father’s farm. An engineering graduate, David spotted the opportunity to bring heat pump technology, which was being widely used in Finland, to heat homes here in the UK. Today, the company has modern oces and a showroom just o the A11 and employs a total of 25 sta. In its 15 years, the company has installed more than 1,000 systems in properties ranging from two-bedroom bungalows and converted windmills to stately homes and even at the zoo in locations across East Anglia and beyond. Heat pumps are now widely accepted as one of the best low carbon heating systems available, with the Prime Minister’s Ten Point Plan committing to deploy 600,000 heat pumps a year by 2028. They have also reached the huge milestone of securing £22million in Renewable Heat Incentive (RHI) payments, which will be shared among the domestic and commercial customers for whom it has designed and installed ground and air source heat pump systems. The RHI is the current government initiative designed to reward people for switching to a more environmentally friendly form of heating. Administered by Ofgem, the scheme comprises the Domestic RHI for homeowners and Non-domestic (Commercial) RHI for commercial customers. Based on the amount of clean, green heat produced, both provide tax-free quarterly payments for seven years under the Domestic scheme or 20 years for Commercial. The Domestic RHI ends for new applications in March 2022 and will be replaced by the newly announced Boiler Upgrade Scheme. The Non-Domestic RHI ended in March 2021. www.finn-geotherm.co.uk www.cdlweb.info Heat Pump Design & Distribution Sales across the UK Qp Cool Designs.indd 1 17/01/2022 09:40