ISBA

62 www.theisba.org.uk Stand 88 HEADLINE PARTNER Our values We are trustworthy Our reputation for diligence and integrity means your reputation is safe in our hands. We understand the highly sensitive nature of the work we will be carrying out on your behalf, that’s why we balance a determination to protect your interests with a pledge to safeguard your good name. We are respectful Discretion and diplomacy are at the heart of everything we do. As a customer, you can rely on the highest levels of consideration and courtesy. You can be sure that we will maintain the utmost respect and politeness in all dealings we have with your debtors. We are regulated As a Redwood Collections customer, you can have full confidence in our rigorous compliance. We are authorised and regulated by the Financial Conduct Authority (FCA) and committed to the standards of the Credit Services Association (CSA) Code of Practice. We make it easy We know your main area of focus is delivering educational excellence. That’s why it makes sense to let us relieve you of the stress and hassle of debt collection. We will efficiently and proactively support you as a valued customer. Our vision What inspires and drives us We are dedicated to helping independent schools recover debts efficiently while maintaining their good name. We achieve this through a combination of hard work, expertise, dedication and rigorous compliance standards. Our people are respectful, passionate, and determined to deliver continued success day after day. Grow stronger with Redwood Collections At Redwood Collections, we are specialists in debt collection and credit management for the independent school sector. We are proactive and highly effective, but we are also professional, acting with the utmost respect to ensure we always represent your school positively. Stand 101