Bursar’s Review ISBA Annual Conference 2019

Stand 133 One in four fee-paying schools in the UK already use Redwood Collections, the trusted name in debt collection for this sector. Welcome to Redwood Collections HEADLINE PARTNER 48 Collecting millions of pounds in unpaid fees each year − legally, compliantly and fairly, Redwood Collections is proud to represent hundreds of independent schools and trusts on a regular basis. Flexible and contract-free They do not ask clients to enter into a fixed formal contract (unless preferred), nor do they charge joining fees or monthly standing charges. They simply charge a 15 percent commission on monies recovered, with legal services charged on a case-by-case basis at competitive rates. By simply using them as and when required, Redwood Collections believes that this promotes healthy long-term relationships with their clients. High performance They have collected more than £18,000,000 of unpaid school fees for independent schools, with almost two thirds of debts referred to them resulting in successful collection. This is while maintaining extremely low complaint levels and keeping their clients’ impeccable reputations upheld. Good communication is vital in all successful businesses and they pride themselves on a very high standard. A dedicated account manager is assigned to each client, providing one point of contact and a truly personal service. www.theisba.org.uk